Policies

The Bon Soo Winter Carnival button is required to get into official Bon Soo Winter Carnival sites from February 3 to 11, 2023, for everyone aged 4 years or over. When you buy the button, you receive the physical brand that looks like Bon Soo Winter Carnival. This is your pass for the Carnival, and it gives you access to a booklet of winter discounts, including various coupons valid at several businesses in Sault Ste. Marie. 

Important Note: Bon Soo Winter Carnival will have media and videographers onsite capturing events and taking photographs. With the purchase of a Bon Soo button, you understand and agree that you may be filmed or photographed while on Bon Soo Winter Carnival property. 

The Bon Soo Winter Carnival button will be available at the price of $10 as of January 09, 2023. For information on the button rates and pick-up locations go to www.bonsoo.on.ca/get-your-button. 

Points of sale: You can buy The Bon Soo Winter Carnival button at the following participating businesses in the Sault Ste. Marie and region:

• Circle K – Sault Ste. Marie locations
• Circle K – Wawa, ON
• Scotiabank
• Scotiabank
• The Outfitters
• Feeding your Soul Restaurant
• John Rhodes Pro Shop
• Northern Community Centre
• Bay St Active Living Centre
• Old Stone House
• Great Lakes Outfitters

Methods of payment: The following are accepted for Bon Soo button purchases: Combination debit-credit cards are not accepted. Cash payments are accepted for purchases made at physical points of sale (along with debit and credit payments).

Specific regulations

The Bon Soo Winter Carnival button or the rights attached thereto or resulting therefrom may not be subject to an assignment, contest, sale, or transfer, be it in a commercial or promotional context, with or without compensation, without having obtained prior written consent from the Bon Soo Winter Carnival.

Resale of The Bon Soo Winter Carnival button of the Bon Soo Winter Carnival is strictly prohibited.

The reproduction or modification of tickets or buttons are strictly prohibited.

TIE-IN PRODUCTS

Points of sale: You can buy Carnival products at these locations:

• Northern Superior Brewing Co
• Outspoken Brewing
• Hogan’s Homestead

Online at https://bonsoo.on.ca/shop-tickets.

During the event (February 3 to 11, 2023): At the official boutique of the Bon Soo Winter Carnival sites, during opening hours.

Methods of payment: The following are accepted for online purchases: Visa and MasterCard credit cards and prepaid cards. Combination debit-credit cards are not accepted. Service and delivery fees are extra. Cash payments are accepted for purchases made at physical points of sale (along with debit and credit payments).

Bon Soo Winter Carnival tie-in products are final sale only. In the event that a product purchased is defective, please report it to the corresponding retailer.

REFUND POLICY FOR BUTTONS, TICKETED ACTIVITIES AND TIE-IN PRODUCTS

ALL PURCHASES OF BUTTONS, TICKETED ACTIVITIES AND TIE-IN PRODUCTS ARE NOT REFUNDABLE, EXCHANGEABLE, NOR TRANSFERABLE TO A LATER PRESENTATION.

It is your responsibility to keep your buttons or event tickets safe. The Bon Soo Winter Carnival is not responsible for any lost, stolen or destroyed buttons or tickets.

BON SOO WINTER CARNIVAL’S CANCELLATION POLICY

Normally, activities will be held as planned, regardless of weather. However, in the event of severe weather conditions, some activities may be canceled, particularly if a safety issue arises because of the weather. The Bon Soo Winter Carnival is not responsible for bad weather.

CANCELLATION POLICY FOR SHOWS AND EVENTS WITH RESERVATIONS

Normally, activities will be held as planned, regardless of weather. However, in the event of severe weather conditions, some ticketed events may be canceled, particularly if a health or safety issue arises because of the weather.

If you have purchased tickets for an exclusive event that is canceled, we will handle everything. No action will be needed from you and you do not have to contact us.

• You will be notified by email that the event is canceled.
• You will automatically be refunded through the method of payment you used for the purchase online.
• Please allow 7 to 10 business days following the date of the event’s cancellation to receive your refund.